Do I need an account to place an order?
Accounts are completely optional, but by registering an account you will only have to fill in your address once and it will be saved with us.

Why doesn’t my credit card work?
We take most of the major cards out there today, but if any option should be left out, we offer the option to pay by PayPal which works in most other cases.

Will a certain product get back i stock?
We have no general rule about restocking. Sometimes we get restocks, and sometimes we don’t. Stay updated with the RSS feed on the new arrivals page.

Has my order been shipped out yet?
When your order leaves our warehouse you will receive a tracking number via e-mail which you can use to track your order. Please see our shipping & delivery page for more information.

How do I return an item?
Please see the terms and conditions page for more information about returning an item.

What’s the delivery time for my order?
We offer worldwide shipping delivered by FedEx within a few working days. See the terms and conditions page for more specified info regarding delivery times.

How much is the shipping cost?
US 10$ (Free over $380)
EU, Switzerland, Norway & Canada 8€ (Free over €350)
Non EU 12€ (Free over €350)
UK 7£ (Free over £305)
Sweden always free

NB! Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.

Have you received my returned goods yet?
We will send an confirmation email when we have received your returned goods. This process may take 1-3 weeks after you have sent the goods.

Has my order been shipped out yet?
When your order leaves our warehouse you will receive a tracking number via e-mail which you can use to track your order.

Can I get a tracking number?
When your order leaves our warehouse you will receive a tracking number via e-mail which you can use to track your order.

Do you deliver to work addresses?
You can choose an alternate delivery address on checkout. Be aware that FedEx does not deliver to P.O. Boxes.

I have received an incorrect item?!
Oops. Contact us straight away with details regarding the matter, and we’ll sort it out!

How long does it take for me to get a refund?
We will refund your payment within 1-3 weeks after you have sent the goods back to us. Please note that there might be a delay for the money transfer depending on your credit card company.